Satellite Email and Web Acceleration

Windows Help


(Windows OS)


NOTE: If you are using an Optimizer, Aurora, Globalstar Sat-Fi, Iridium GO!, or Iridium

AxcessPoint WiFi device, it is not necessary to complete a manual DUN install.

When connecting to a satphone or terminal that requires a USB cable or a USB to Serial

Adapter to connect the host computer to the satellite phone (for example, Nera terminals and

handheld satphones) you must:


1. Install drivers for the USB Adapter OR locate the COM Port. (Note: Digi Edgeport USB to

Serial Adapter is the only adapter we recommend for this manual install on a Windows

OS computer.)

2. Install a ‘modem’ on that same COM Port.

3. Install a dialup adapter to use that modem.

In addition, you must configure a strong firewall to block all traffic except XGate. This

firewall will prevent internet-aware programs from looking for updates during your satellite



Please Note: These steps were written using Windows XP Operating System and are offered

only as guidelines to aid you during the manual installation process. Your screens and

selections may differ, depending on which OS is on your computer. We do not have step-bystep

instructions for all operating systems. If you experience difficulty with the manual

installation, adding an Optimizer (or similar device as appears in the Note above) to your

satellite communication system, eliminates the need to install drivers, modems, firewall, etc.


1. Install USB Adapter OR locate its COM Port.

With the satellite terminal turned ON and the USB or USB to Serial Adapter cable plugged in

between the terminal and the host computer:

a. From the Windows Desktop, go to Windows Start > Control Panel > System > Device

Manager > Other Devices.

b. Click on the appropriate Adapter (Edgeport, etc.). If the display shows Yellow or Red,

continue to the next step. If it is not, then look in Ports and make a note of the COM

Port for the Adapter and skip to Step h.

c. Right-click on the Yellow or Red Adapter and select <Update Driver>.

d. Locate and install/update the appropriate driver for the Adapter.

e. Once the driver is installed, confirm that the Yellow or Red no longer appears in the

Device Manager window.

f. Still in Device Manager, click on Ports (COM & LPT)

g. Find the Adapter you just installed and note the COM Port (i.e. COM 3)

h. Close Device Manager.


2. Install Modem

a. From the Windows Desktop, go to Windows Start > Control Panel > Phone and Modem


b. Select <Modems> tab.

c. Select <Add>

d. Check the box “Don’t detect my modem; I will select it from a list.”

e. Click <Next>

f. Select the Manufacturer/Model of your modem; or select <Standard Modem Types>

and appropriate Model.

g. Click <Next>

h. Select the COM port that you noted in step 1. above (i.e. COM 3).

i. Click <Next>

j. If a warning pops up select <Continue Anyway>

k. Wait for the message “Your modem has been set-up successfully”

l. Click <Finish>

m. Looking at the Phone and Modem Options window confirm the new modem is on the

correct COM Port.

n. Select that new modem to highlight it in the list.

o. Click on <Properties>

p. Click on the Tab <Advanced>

q. Enter the “Extra initialization commands” if any, as given to you by your satellite


r. Click <OK>


3. Install Dialup Adapter thru Network Connections

a. From the Windows Desktop, go to Windows Start > Control Panel > Network


b. Select “Create a New Connection”

c. At the “Welcome to the New Connection Wizard” select <Next>

d. Select radio button “Connect to the network at my workplace”

e. Click <Next>

f. Select radio button “Dial up Connection”

g. Click <Next>

h. Enter a name in “Company Name” field

i. Click <Next>

j. Enter the phone number as given to you by your provider to access the satellite

network. (i.e. Iridium=008816000025, Inmarsat=28, Globalstar=#777)

k. Click <Next>

l. Click <Finish>

m. Enter your XGate User name and password

n. Click the box “Save this user name and password”

o. Close this window.


4. Complete Setup in XGate

Open XGate Settings > Connection

a. Go to: Default Connection and select the name of the Network Connection you just

created above.

b. Go to: Type and select the appropriate Type for managed or unmanaged connections.

c. Click <OK>