Satellite Email and Web Acceleration

About Us

SatStation Manufacturing at a Glance is a division of Atlantic Radio Telephone. Since 1976 Atlantic Radio Telephone, Inc. has been providing communication and navigation solutions to individuals and organizations who find themselves "off the grid." With services such as satellite communications, global positioning, marine electronics and IT integration, ART is able to keep people connected anywhere on the globe.

Located in Miami, FL, Atlantic Radio Telephone provides sales, support, installation, integration and repair services to customers located around the world in industries including: maritime, military, disaster relief, disaster preparation, oil research, travel and tourism and many more. In addition to sales, installation and service, Atlantic Radio Telephone has also developed the SatStation line of Iridium Docking Stations and Desktop Battery Chargers. Contact Information

Contact by mail:
Atlantic Radio Telephone, Inc.
Attn: Satphonestore
2495 NW 35th Avenue
Miami, FL 33142
We are located 1/2 mile from
Miami International Airport!
(Click here for map)
by phone:
Call toll free: 1-866-633-9636

Local number: 305-633-9636

FAX number: 305-633-1017 
) Return Policy 

If you are not satisfied with your purchase, Atlantic Radio Telephone will gladly exchange the item you purchased for a refund or store credit under the following conditions:

1) The return date is no more than 15 days after the item is received by the customer with the exception of active satellite phones. ALL SALES ARE FINAL FOR ACTIVE SATELLITE PHONES. A re-stocking fee and an early cancellation fee will apply to the return of any active satellite phone.
2) The item is in unused condition and is without defect.
3) The item is returned in its original packaging and is in re-sellable condition.

Our Return Process is very simple:
1) Call us to obtain a Return Merchandise Authorization (RMA) number and label.
2) Print and attach the RMA label to the box.
3) Call UPS at 1-800-PICK-UPS (742-5877) for pick up or drop the box at the nearest UPS Store.
4) Your return will be processed within 20 business days from the day Atlantic Radiotelephone receives your box.

Note: Boxes without an RMA number on the box will not be processed and will be sent back to the customer. Atlantic Radiotelephone is not responsible for boxes sent without an RMA number.

Customers who return items to Atlantic Radio Telephone meeting the above conditions may choose to receive a cash refund in the amount that he or she paid for the item being returned minus a thirty percent restocking fee or a store credit in the amount he or she paid for the item being returned minus a fifteen percent restocking fee. Customers who feel they have an item that is defective should contact the manufacturer of the item for warranty repair. Atlantic Radio Telephone will be glad to assist the customer in contacting the manufacturer. All freight charges are non-refundable. Atlantic Radio Telephone reserves the right to make changes to this policy at any time.

Airtime and special orders are non-refundable.

***This policy does not apply to Rental returns.***