Satellite Email and Web Acceleration

HELPFUL HINTS FROM SATPHONESTORE

 

 

IMPORTANT

If your phone asks for a PIN, the default PIN is 1111.

 

DIALING OUT WITH YOUR SATELLITE PHONE

 

To place a call anywhere in the world:

Dial 00 + Country Code + Phone Number. For example, to call a US number you would dial 00-1- 10-digit phone number

 

To call another Iridium satellite phone:

Dial 00 + Iridium Phone Number (8816-xxxx-xxxx)

 

HOW PEOPLE CAN REACH YOU

 

1)       Dial 011+ the satellite phone number (8816-xxxx-xxxx)

       This is an international call and will be billed to the caller at their long distance rate by their telephone  service provider.

 

2)       SMS Message- receive free text email up to 120 characters per message the customer needs to visit http://messaging.iridium.com/

 

***When replying to an SMS on your Iridium phone, you get an error No service number, please follow the procedures below.

This only has to be done once.

 

Press envelope key

Scroll down to Message Settings

Press ok

Scroll down to Service Center

Press ok

Dial 00881662900005

Press ok

 

3)       Customer’s email is IRIDIUMNUMBER@msg.iridium.com

 

4)       Using 2 Stage Dialing- Dial 1-480-768-2500. At the prompt enter the 12 digit Iridium phone number

This feature will deduct the usage time from the satellite phone user

 

 

VOICE MAIL

 

1)       From the Iridium phone dial 00881662990000 (From a land line dial 011 881662990000)

2)       When you are prompted to enter the iridium number you are trying to reach enter IRIDIUM VOICE NUMBER

3)       Then you will hear the greeting. In the middle of the greeting press the star (*) button.

4)       At that point you will be asked to enter a password. Enter last 7 digits of the Iridium Voice Number that has been assigned to you.

5)       You will then be in the voice mail set up platform you will be prompted through from there

6)       Once you have set up your voice mail follow Repeat Steps 1-4.

 

Note:

- Voice mail and text messages are only saved in the Iridium network for 24 hours.

 

HOW TO CHECK YOUR BALANCE AND RELOAD AIRTIME  (Prepaid Customers Only)

 

1)       Dial 2888 from your satellite phone to check your prepaid minute balance.

       This is a free call.

 

2)       To add more time you may call us at +13056339636 or do it yourself online here.
(You will need either your SIM Card Number or Iridium Phone Number)

 

 

 

If you require further assistance with your satellite phone call us from the US - Toll-Free (866) 633-9636